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SHIPPING

We offer flat rate domestic and international shipping.

Teng and Co. uses United States Postal Service and/or other reputable courier companies to deliver physical goods.

The normal delivery time is 2-5 working days from the day the order was placed. If a product is out of stock or if shipment is made to remote locations, the delivery time can be longer. Shipments outside the United States can also delay final delivery due to custom process.

INTERNATIONAL

Our international shipping carriers vary depending on the delivery destination. The stated delivery timeframe are estimates only, and standard shipping service may take 1-6 weeks to arrive depending on shipping destination. We highly recommend our international customers select an upgraded shipping service to improve delivery time frames.

Orders to countries outside the United States may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Teng & Co. ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the United States and we cannot predict what your particular charges may be. If any such additional charges occur they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.